What do I do if my order arrives damaged?

We always do our best to ensure our customers have the best experience possible, but shipping and handling can sometimes get a little bumpy!

If your product arrives damaged or is—in any way—not what you were expecting, please let us know right away so we can help.

You can email us anytime at care@hvmn.com, and we'll be happy to assist you.

If possible, please include a photo of the damaged product in your email. This information is super helpful for our operations team!

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