While we hope you love our products as much as we do, we know things don't always work out, so H.V.M.N. offers a 60-Day Satisfaction Guarantee!
If you don't love the product you purchased, just let us know within 60 days of the receipt of your order and we can assist you with a return and/or refund.
Our 60-Day Satisfaction Guarantee is designed to ensure every customer is thrilled with the product they receive!
This guarantee is exclusive to
- first-time purchases of products and flavors and applies to one-time purchases only -- repeat purchases of the same product and subscription refills do not apply.
- USA domestic addresses and orders -- we're unable to accept returns from outside of the United States.
If you receive a damaged product or are experiencing other issues with your product, please follow the steps here and we'll assist you!
For returns assistance or questions about our policy, you can reach our Customer Success team at firstname.lastname@example.org or our chat feature in the lower right-hand corner. A Customer Success Associate will be available to answer your questions between 8:00AM and 5:00PM Pacific Standard Time, Monday through Friday.
In no event will any replacement or refund constitute an admission of any kind by H.V.M.N. We reserve the right to fully investigate claims that we believe may be unfounded or fraudulent.